PRIVACY POLICY

FRESHON CARE PVT. LTD. (“Company”, “we”, “our”, “us”) operates https://freshon.pk (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our products.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Full name
• Mobile phone number
• Email address
• Billing and shipping address
• Order details and transaction history
• IP address and device/browser information
• Information submitted through contact forms

Payment details are processed securely through third-party payment providers. We do not store complete card or financial information on our servers.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve our products and website
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and tracking tools including but not limited to:

• Meta (Facebook) Pixel
• Google Analytics
• Other performance and advertising tools

These tools help us understand website usage and improve marketing performance. You may disable cookies through your browser settings; however, some features of the Website may not function properly.

4. SHARING OF INFORMATION

We may share necessary information with trusted third parties such as:

• Courier and delivery partners
• Payment processing providers
• IT and hosting service providers
• Marketing and analytics platforms

These service providers are required to protect your information and use it only for authorized purposes.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption. However, no method of online transmission or storage is 100 percent secure.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. YOUR RIGHTS

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data

To make such requests, contact us at: support@freshon.pk

8. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

9. CHANGES TO THIS POLICY

FRESHON CARE PVT. LTD. reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised “Last Updated” date.

If you have any questions regarding this Privacy Policy, please contact:

FRESHON CARE PVT. LTD.
Website: https://freshon.pk
Email: support@freshon.pk